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Frequently asked questions (F.A.Q.)

Lingua Phr@sis’ main activity is…

Lingua Phr@sis is a translation and linguistic services agency undertaking translation, editing and proofreading of various documents, software and websites. Our translations are conducted by professional and specialized translators from and into their mother tongue, without using machine translation or automated translation software.

 

How is the cost of the document to be translated estimated?

Our policy is to charge translation projects on a word count basis. Translation quotes differ according to the size of the original text (cost per number of words), the text genre (e.g. literary or technical translation, medical or legal terminology, etc.), as well as with regards to the language combination required by our clients. Direct translation projects from any foreign language into the Greek language usually cost less than the opposite process (from the Greek language into the foreign language). It is also typical that a medical / legal document is more expensive in terms of charge than a purely technical text with no special terminology requirements.

 

How can I count the words of the document I want to translate?

Should your document be a Word document (format .doc / .docx), you may use the Word Count Dialogue box, where the number of words in the document is displayed. To open the Word Count Dialogue box, click on Tools in the top menu bar, and then click on Word Count. Alternatively, you may use the word count tool, which is available in our website. If, however, your document is in a different format (e.g. in .pdf, .html, etc.) or in printed form, you may send it directly to us through e-mail or fax, and we will inform you immediately on how your translation will be charged, taking into account the word count of your document.

 

Which are the standard translation quotes provided by your translation agency?

Standard pricing of translation & linguistic services we provide to you is the following (VAT not included):

  • Minimum charge for documents with less than 200 words: 20 euros
  • Typing services: 0.01 euro/ word
  • Philological & typographic editing and proofreading: 0.03 euro/word
  • Translation from any foreign language into the Greek language (direct translation): charge ranges between 0.04 and 0.08 euros per word
  • Translation from Greek into any foreign language: cost ranging between 0.06 and 0.10 euros per word
  • Translation editing and proofreading: exclusive charge for all Kinds of translated documents 0.04 euro/word

Please note that for the final cost of your translation project, the total charge is increased by VAT 23%.

 

How can I get a translation quote for free?

  • As for a free translation quote of documents in format Word, Excel or PowerPoint, you are welcome to use our free translation quote form, available on our website by clicking here.
  • Alternatively, you may also email us to This e-mail address is being protected from spambots. You need JavaScript enabled to view it by attaching your file and noting your name, your telephone number, your address, as well as the language combination you wish for your translation project. Should you encounter any difficulty in sending us your document to get a free translation quote, do not hesitate to contact us directly.

We guarantee the confidentiality of your documents and contact information.

 

Translation projects assignment deadline

The deadline for the delivery of your translation depends on the size of the document to be translated and is always settled in advance in accord with our client, after the assignment of the translation project to our agency. In cases where urgent translations are required (e.g. in an urgent medical diagnosis or in a time-pressing contract), we are able to propose to you an immediate delivery the sooner the possible, in accordance with your needs. In all cases, both our agency and our translators respect the deadlines to be met, as agreed with our clients.

 

Payment methods

Our agency enables the following payment methods:

  • Through PayPal – Payment with credit card through secure server (Visa, American Express and MasterCard)
  • Through a deposit to the company’s bank account (through web-banking or simple deposit)

 

How may I send to you my document to be translated?

Should your document be in electronic format, you may either upload it on our website, by choosing Free translation quote, or send it as an attached file by emailing us to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , along with the Assignment Form completed (this is a form that we will send you via e-mail). Should your document be in printed form, you may either send it to us by fax, by the post or with a courier express service.

 

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